When the windows, sliding door, back door and then front door were purchased the Sales Manager Raymond Rosenblum explained how the company strived to keep a five star rating. My experience with Jeff Fox the Project Manager for all the house projects completed explains why this company has kept that 5 star rating! His meticulous attention to detail ensured the work crew performed the tasks to high standards passing county inspections effortlessly. Also when a question arose about one of the projects, he was quick to address any concerns. I am happy to have the projects completed but feel blessed to have the type of customer service he has provided after the fact!
I can’t begin to tell you how happy we are with our choice to go with FHIA for our replacement windows. They were very intricate in the details of our product selection as well as friendly and courteous with their sales knowledge. We absolutely love the windows and the way they were installed as well as the crew who did the installation. Very happy with the look it gave our home. Old windows ( originally installed in 1978) were so outdated. Not only did we rearrange our furniture so we can enjoy the new views but we can’t hear a thing from outside when the rains pour down and the wind howls!!So many thanx to everyone involved. We couldn’t be more pleased ( unless you lowered the price)🤣But honestly it was an awesome experience all around . My friend in Palm Beach Gardens had new windows installed and when I asked her who she used she replied I WOULD NEVER RECOMMEND THEM TO ANYONE! THEY ARE MONTHS BEHIND!!So I continued my search and happily found your company! So as a business owner myself ( roofing but also did replacement windows) I know word of mouth is a great sale promoter. I will sing you praises to anyone who will listen. Thanx again for a flawless and seamless performance!!LOVE YOU GUYS!!😎
Franyer (Frank) Batista is one of the installers and maintenance team with FHIA and has consistently provided excellent service. He pays great attention to detail, is dependable, and courteous.
I had 26 windows replaced in my home. The work was progressing well until the Company inspector made a surprise visit and changed the direction of the install process causing a lot of useless rework having to be done. Whatever you do, don't lose Jeff Fox. Jeff was the onsite supervisor and righted all the wrongs resulting in a successful completion of the job. Jeff is extremely customer focused and strongly protects the Company brand. I would highly recommend him to all and give him full credit for a job well done. If you are considering a window replacement job, I highly recommend FHIA for the job. Their product is top notch and the company will go above and beyond to ensure the customer is satisfied.
The installation team, Vick, Nigel, Michael were the best team I’ve worked with. They were very dedicated to the job and did a super job. Everything went smoothly. They cleaned up each room after the windows were installed and re-installed the blinds as they completed a room. They were most accommodating to my availability which was a definite plus. I’d definitely work with FHIA again.
The guys that came out and installed my windows were very good they worked through the rain and the windows look fantastic will recommend these guys to anyone Adrian was the crew leader very professional as well as the three guys with him
Bill did a fantastic job with explaining the benefits of going with FHIA. I would highly recommend FHIA to anyone who is looking for a company that really cares about their customers.
Pablo Coca Mir gave us an excellent presentation of all the products the company had for our shower remodeling project. He was very thorough and answered all of our questions. A very pleasant person and one we felt like we could trust.
Florida Home Improvement Association (FHIA) installed our windows and did a fantabulous job! They installed 8 windows and the FHIA Team were quick and efficient! It only took one day! Our windows are beautiful and our house is almost sound proof!! We highly recommend FHIA!
Awesome experience with Danny! We recently bought a "new-to-us" home and needed a few windows replaced. This was a first for us since we've never had to replace windows in any other home we've had. Danny spent plenty of time making sure we understood all of the different options available. After all was said and done, we're extremely happy with the pricing, service and warranty we'll be getting on our new windows. Thanks, Danny!
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