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When the windows, sliding door, back door and then front door were purchased the Sales Manager Raymond Rosenblum explained how the company strived to keep a five star rating. My experience with Jeff Fox the Project Manager for all the house projects completed explains why this company has kept that 5 star rating! His meticulous attention to detail ensured the work crew performed the tasks to high standards passing county inspections effortlessly. Also when a question arose about one of the projects, he was quick to address any concerns. I am happy to have the projects completed but feel blessed to have the type of customer service he has provided after the fact!